Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



  • 极佳位置
  • 极佳服务
  • 极佳整洁度


Don’t worry, you can now modify or cancel your booking completely free of charge if you choose the Standard Rate.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)

Please check our Things to Note and Policies before booking 浏览旅舍规则



  • 物有所值 9.7

  • 安全 9.8

  • 位置 10.0

  • 员工 9.8

  • 氛围 9.7

  • 卫生 9.7

  • 设施 9.6


  • 10.0


    Definitely my best hostel experience. Very warm staff and awesome facilities. There are lots of bathrooms and toilets in the corridor, all very clean and with hair dryers. I had a free dinner in the hostel and have enjoyed chatting with fellow travellers. They also offer churros with chocolate and coffee in the morning, which I found was very good. Very enjoyable stay and very nice atmosphere, strong recommended to all the travellers in Madrid!
    中国, 全女性团体, 18-24
  • 10.0


    我住hostel不看别的 只看床和厕所的条件。这家床正常,四人间的厕所是独立的比较干净,11点半后有宵禁,寻着评论过来的完全可以住这家。
    加拿大, 男性, 25-30
  • 10.0


    Great drinking games and bars recommendations, would definitely come again !!!
    中国, 混合团体, 25-30
  • 10.0


    绝对无可挑剔。位于Sol地铁口3分钟,保洁工作到位,床位不是双层的,小床有家的感觉。早餐和晚餐免费。来自不同国家的volunteers 让hostel 很有气氛。
    中国, 女性, 41+
  • 10.0


    This is one of the best hostels I have ever stayed. Now I still miss the free dinner and it was just amazing. You even have your own bed( not bunk beds). You can never find more kind and patient and helpful and hard working staff in other hostels. They can speak several languages, which I admire so much. The vibe is wonderful, you have free tour every day and you can go out every night. And the club is impressive.I had most unforgettable experience because of this hostel! Come and join!
    中国, 男性, 18-24
  • 10.0


    中国, 女性, 18-24
  • 10.0


    中国, 男性, 31-40
  • 9.7


    房間蠻大的,很舒適也好整理行李。 浴室很多間,有的是廁所+浴室。 整體來說是這趟旅程中住起來覺得最舒服的Hostel。 在商圈裡出入方便,左右兩邊都有地鐵站。 晚上8點半有免費晚餐,會持續到11點以後,想要早點睡就戴耳塞。 要說缺點大概就是價格偏高。
    中国台湾, 女性, 31-40
  • 9.7


    I was really happy and satisfied to stay in this lovely hostel, apparently one of the best hostels in Europe, I would say that I have been to a lot of places, I have never seen such lovely and helpful staffs, they really helped a lot and organized good supper and games after the supper which I have not attended but it seemed quite amusing. The location is without doute amazing, close to every famous spot in Madrid. Highly recommended.
    中国, 男性, 25-30
  • 8.9


    中国, 全男性团体, 18-24


  • 免费WiFi
  • 免费上网
  • 免费城市观光
  • 免费市区地图
  • 含床上用品
  • Air Conditioning
  • Flexible NRR
  • Microwave
  • 不包含早餐
  • 不含毛巾
  • 储物柜
  • 公共活动室
  • 厨房
  • 吹风机
  • 换书
  • 有线电视
  • 热水淋浴
  • 熨斗/烫衣板
  • 读书灯
  • 遵守2019新型冠状病毒的卫生防疫准则
  • 24 小时保安
  • 客房整理
  • 宽带上网
  • 旅游服务台
  • 毛巾租用
  • 洗衣设施
  • 行李存放
  • 咖啡用具和茶具
  • Wi-Fi


  • 2019

    第 2 名, 旅舍连锁

  • 2019

    第 10 名, 全球小旅舍

  • 2019

    第 2 名, 小型连锁旅馆

  • 2018

    第 1 名, 最佳地理位置

  • 2018

    第 1 名, 国家/地区级获奖旅舍 Spain

  • 2018

    第 2 名, 洲级获奖旅舍 Europe

  • 2018

    第 1 名, 全球小旅舍

  • 2016

    第 2 名, 小型连锁旅馆

  • 2016

    第 3 名, 洲级获奖旅舍 Europe

  • 2016

    第 3 名, 全球小旅舍

  • 2015

    第 2 名, 小型连锁旅馆