Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CHANGES & AMENDMENTS

Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without
charge.
1. Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See
Cancellations below)
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the
availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without
agreement.
4. All changes shall be subject to the availability of a suitable alternative.

CANCELLATIONS

All cancellations are subject to a cancellation charge.
1. Cancellations are required to be in Writing. Writing may be in the form of a letter, fax or email.
2. Cancellations where less than 42 days notice is given are charged based on the scale below. Cancellation
charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 35 days - 30% of the total cost of your stay
b. 34 28 days - 50% of the total cost of your stay
c. 27 days or less - The total cost of your stay
3. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions

GENERAL

1. Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any
luggage in the morning.
2. Check out time is before 10:00AM (10.00) on the day of departure.
3. All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be
the contact person for our staff, and will be expected to act on all complaints.
5. A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6. Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00
per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for
each damaged card(s).

PAYMENT

Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from
checking-in to the property.
1. A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due
at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2. The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3. Payments shall be made in such format as we may agree with you when we confirm the booking.
be charged. This charge is issued as a processing fee by our credit bank and applies to all card transactions.
4. All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending
or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and
remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other
services provided to you by us. We will however inform you in writing prior to any such action.

BEHAVIOR

Group Leaders are responsible for the behavior of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups
upon arrival.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group,
including accidental or incidental damages. Damages will be deducted from the security deposit paid, and
remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behavior is deemed to be unacceptable, in violation of the laws of the land or causes damage
to our property, your booking may be terminated without notice and you may be asked to leave our hostel
premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.

DELAY OR FAILURE TO PERFORM

We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this
is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire
or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government
intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any
change of address
.
INFORMATION PRIVACY

We shall only store and use the personal information supplied for the purposes of carrying out our contact with you
and to inform you of other services and offers which we make available from time to time. This information may also
be used to contact you with future offers, if available. You may opt out of this in writing at any time.

Additional Info:

a minimum of 2 nights stay is required for any bookings made over a weekend period - Friday/Saturday night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

请在这个框里打勾,表示您已经阅读并理解条款和条件。
您必须先接受条款和条件,我们才能确认您的预订。
1/10

Smart Russell Square Hostel

提前7天以上预订可免费取消。
7.1
  • 优越位置
  • 良好服务
  • 不错整洁度
阅读所有评论

物业简介

Smart Russell Square 旅舍位于伦敦市中心的一条安静的街道上。 大英博物馆、伦敦的购物大街牛津及 Soho 等距离我们仅需步行 5 分钟,附近还有多处历史遗迹和景点。 我们的房间内安装有 Pod 式床铺,床上有围帘,能够让您保护您的隐私,让您住得更加舒适。 我们旅舍全天提供热水。 旅舍内有洗衣设施。 我们有宽敞、舒适的公共活动室,这里有椅子、沙发、地毯、大屏幕电视及来自世界各地的游客。 这里是您结交新朋友或是与和您一样的游客分享旅游见闻的理想去处。 我们没有出入时间限制,您可以随意享受夜生活和参加派对。 我们旅舍内安装有全天运行的闭路监控系统,同时,我们还有室内带锁橱柜,每柜每天收费 1.5 英镑。

查询房态

评价&评分

  • 物有所值 7.0

  • 安全 7.4

  • 位置 8.8

  • 员工 7.6

  • 氛围 6.4

  • 卫生 6.4

  • 设施 6.4


最新评论

  • 9.1

    近乎完美

    2017/03/21
    Staff are good
    中国香港, 混合团体, 41+
  • 8.0

    极佳

    2016/12/17
    I enjoyed my stay at the hostel. Breakfast was provided - toast, milk, coffee, tea, cereals. I mean, for the price you pay, what else would you expect? :) I thought it was just nice for the price for three nights in a 6-bed female dorm. The only concern is that perhaps the hostel should invest on better toilet clothes hanger because the current ones are too short to hang clothes and towels. Other than that, I enjoyed my stay.
    马来西亚, 女性, 25-30
  • 7.7

    很好

    2018/09/07
    Good location and common area to meet friend. Small bed with no ac, but have fans. Good pricing.
    中国, 男性, 18-24
  • 2.0

    评分

    2017/09/28
    这是一家很很糟糕的背包客棧,竟然還很多人去住。。。。環球五十個國家以来,沒遇到如此之糟的青舍,還讓我在倫敦遇上了。。。。这是一座讓人幻想破滅的城市。。。。
    美国, 女性, 41+
阅读所有评论

设施

免费设施
  • 免费WiFi
  • 免费市区地图
  • 免费早餐‎
  • 含床上用品
综合设施
  • Microwave
  • 不含毛巾
  • 储物柜
  • 公共活动室
  • 厨房
  • 插卡电话
  • 洗衣机
  • 转换插头
  • 钥匙卡进出
服务项目有
  • 24 小时保安
  • 24 小时前台服务
  • 前台(限时)
  • 客房整理
  • 延迟退房
  • 旅游服务台
  • 毛巾租用
  • 洗衣设施
  • 行李存放
  • 货币兑换
餐饮服务
  • 自动售货机
娱乐休闲
  • 游戏室

政策

  • 可接受信用卡
  • 无出入时间限制
  • 严禁吸烟
  • 含税

注意事项

Check-in from 1pm.
Free luggage storage is available for early check-ins.
A £10 per person (cash only) refundable deposit will be collected on arrival.
Please note we do not accept maestro cards.
Photo ID required upon check-in. (no ID, no stay, no exception)
Children under 13 years old need to be booked into private accommodation.

The Continental Breakfast is free and included in the rates for our Private rooms. For the shared facilities and en-suite dormitories, the Continental breakfast costs GBP 2.00 per person. It will be served from 07:30 to 09:30 AM in the common area


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