Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without
1. Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See
Cancellations below)
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the
availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without
4. All changes shall be subject to the availability of a suitable alternative.


All cancellations are subject to a cancellation charge.
1. Cancellations are required to be in Writing. Writing may be in the form of a letter, fax or email.
2. Cancellations where less than 42 days notice is given are charged based on the scale below. Cancellation
charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 35 days - 30% of the total cost of your stay
b. 34 28 days - 50% of the total cost of your stay
c. 27 days or less - The total cost of your stay
3. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions


1. Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any
luggage in the morning.
2. Check out time is before 10:00AM (10.00) on the day of departure.
3. All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be
the contact person for our staff, and will be expected to act on all complaints.
5. A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6. Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00
per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for
each damaged card(s).


Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from
checking-in to the property.
1. A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due
at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2. The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3. Payments shall be made in such format as we may agree with you when we confirm the booking.
4. All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending
or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and
remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other
services provided to you by us. We will however inform you in writing prior to any such action.


Group Leaders are responsible for the behavior of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups
upon arrival.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group,
including accidental or incidental damages. Damages will be deducted from the security deposit paid, and
remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behaviour is deemed to be unacceptable, in violation of the laws of the land or causes damage
to our property, your booking may be terminated without notice and you may be asked to leave our hostel
premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.


We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this
is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire
or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government
intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any
change of address

We shall only store and use the personal information supplied for the purposes of carrying out our contact with you
and to inform you of other services and offers which we make available from time to time. This information may also
be used to contact you with future offers, if available. You may opt out of this in writing at any time.

Additional Info:

a minimum of 2 nights stay is required for any bookings made over a weekend period - Friday/Saturday night.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Hyde Park View Hostel

  • 优越位置
  • 良好服务
  • 不错整洁度


Smart Hyde Park View 旅舍距离海德公园和肯辛顿花园仅有数步之遥,在这里您可以远离伦敦市中心的喧嚣,享受平静的时光。 您可以到附近的皇后大道逛一下,这里除了是购物中心外,还有很多轮滑和滑冰爱好者。 诺丁山、波多贝罗市场距离我们仅有 15 分钟左右,而演说者之角、牛津街、肯辛顿大街、大硬石拱门等多处景点也都在我们步行 20 至 30 分钟范围内。 国会议事厅、大本钟和威斯敏斯特教堂乘坐地铁也可以很方便地到达,我们旅舍附近交通便捷,可让您更加轻松地探索伦敦的每个角落。 我们提供有现金兑换和旅游资讯服务,同时,还可代售伦敦附近各景点的门票。 有些门票还可享受 20% 的折扣,这些门票都是“夹塞”票,可让您避免浪费时间。 旅舍内还可安排免费游。 为了让您住得方便,我们的所有房间都带有独立卫浴设施。 标准间有两人间、两人大床间、三人间和四人间等。 这些房间内有电视、国际长途电话、房间整理服务、咖啡和茶具、肥皂及安全储物柜等设施。 我们还提供有内部洗衣服务。 如果您喜欢娱乐,我们 24 小时开放的酒吧每天都有特惠酒水及“happy hour”。 我们还会组织串酒吧、游戏之夜等主题之夜,酒吧 42 英寸的卫星电视则可以晚上看球赛或是电影。。 在我们旅舍始终有娱乐项目供您消磨自己的时间,而且,我们没有出入时间限制,您可以随意进出。 如果您想要休息,我们有宽敞的公共活动室,房间内有舒适的沙发和卫星电视。 我们旅舍内安装有全天运行的安全摄像头,以确保您的安全,您还可以租用安全橱柜,每柜每天收费 1.5 英镑。 浏览旅舍规则



  • 物有所值 6.7

  • 安全 7.5

  • 位置 8.8

  • 员工 7.7

  • 氛围 6.3

  • 卫生 6.2

  • 设施 6.3


  • 10.0


    I do like this hostel, the staff named Costas gave me a lot of information for traveling and restaurants nearby. He’s so nice and helpful. The restaurant was awesome. My friends liked it as well. Everywhere is tidy and clean. Easy to go to the metro and the highest hill. If I go back to Athens, I’m sure I’ll go there again.
    中国, 女性, 41+
  • 6.3

    The position is good and price is cheap. But the room is small with 9 beds. First time to try triple bunk bed, you cannot sit on your bed, just lying. Share 1 toilet with all roommate. The price reflect the condition.
    Hong Kong, 男性, 25-30
  • 6.0

    除了位置好,多人间内设有沐浴间,其他都一般,登记入住时已让我虚惊一场。男的工作人员不认真,仅按我的名字拼音查预订,碰上同名的,硬是说我仅预订一晚,也不愿意复查,幸亏旁边的女同事核查订单确认我的预订。床上插座上面的护墙板缺口没对准,没法插入转换插头,公用插头只有一个,总被其他人占用。没有水壶、挂钩等设施,基本上连洗个内衣都没地方挂。有杂物柜,自带锁。离帕丁顿车站(Paddington Station)步行10分钟,海德公园就在边上。
    中国, 女性, 41+


  • 免费WiFi
  • 免费市区地图
  • 免费早餐‎
  • 含床上用品
  • 储物柜
  • 公共活动室
  • 吹风机(可租用)
  • 热水淋浴
  • 转换插头
  • 钥匙卡进出
  • 24 小时保安
  • 24 小时前台服务
  • ATM自动取款机
  • 客房整理
  • 旅游服务台
  • 洗衣设施
  • 行李存放
  • 货币兑换
  • 咖啡馆
  • 酒吧
  • DVD
  • 棋盘游戏