Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Subject to availability, you may make changes to a Group Booking up to 6 weeks prior your arrival date without
1. Changes requested within 6 weeks of the date of the first night of your stay are treated as cancellations. (See
Cancellations below)
2. Changes to a confirmed reservation, (e.g. changes to dates or number of guests), are subject to the
availability of a suitable alternative and may be subject to change fees, if applicable.
3. We will inform you of any additional cost in writing prior to the change. No change will be made without
4. All changes shall be subject to the availability of a suitable alternative.


All cancellations are subject to a cancellation charge.
1. Cancellations are required to be in Writing. Writing may be in the form of a letter, fax or email.
2. Cancellations where less than 42 days notice is given are charged based on the scale below. Cancellation
charges are calculated from the day we receive written notification and based on the total cost of your stay:
a. 41 35 days - 30% of the total cost of your stay
b. 34 28 days - 50% of the total cost of your stay
c. 27 days or less - The total cost of your stay
3. Early departures are not eligible for refund under any circumstances.

Additional Terms and Conditions


1. Rooms are available at 12:00PM (12.00) on the day of arrival; however you are welcome to drop off any
luggage in the morning.
2. Check out time is before 10:00AM (10.00) on the day of departure.
3. All bookings are subject to availability and we reserve the right to decline any booking at our discretion.
4. All Groups must have minimum one Group Leader who is responsible for the entire group. Leaders will be
the contact person for our staff, and will be expected to act on all complaints.
5. A cash security deposit is required at check-in. The security deposit is based on the following scale:
a. 10 to 20 PAX - GBP 100.00
b. 21 to 40 PAX - GBP 150.00
c. 41 PAX or more - GBP 200.00
6. Each guest will be issued swipe- or chip-cards at check-in. These cards are returned at checkout. GBP 5.00
per card will be deducted from your deposit for each missing card(s). GBP 2.00 per card will be deducted for
each damaged card(s).


Payment for Group Bookings is pre-paid. All payment must be sorted prior to arrival or you may be hindered from
checking-in to the property.
1. A minimum deposit of 25% of the total booking amount is required. This deposit is non-refundable and due
at booking. Bank transfer and cheque payments are allowed a two-week grace period.
2. The full balance must be paid 6 weeks before your arrival date. This is to include all extras and fees.
3. Payments shall be made in such format as we may agree with you when we confirm the booking.
4. All fees incurred by the payee due to the method of payment, (e.g. bank transfer fees issued by the sending
or receiving bank), are to be paid by the guest. Smart Space (UK) Limited is not responsible for these fees.
5. If any payment under these terms and conditions is overdue, then without prejudice to our other rights and
remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other
services provided to you by us. We will however inform you in writing prior to any such action.


Group Leaders are responsible for the behavior of all members of the group at all times.
1. At least one leader will be required to sign a statement of intention to uphold the rules set in place for groups
upon arrival.
2. Group leaders are responsible for all damage caused by their actions, or the actions of those in their group,
including accidental or incidental damages. Damages will be deducted from the security deposit paid, and
remaining costs will be required to be paid, or a payment agreement reached prior to departure.
3. If your groups behavior is deemed to be unacceptable, in violation of the laws of the land or causes damage
to our property, your booking may be terminated without notice and you may be asked to leave our hostel
premises. No whole or part refunds are given and your security deposit will be forfeit in these circumstances.


We shall not be liable to you if we are prevented or delayed in the performance of any of our obligations to you if this
is due to any cause beyond our reasonable control, including (without limitation): an act of God, explosion, flood, fire
or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government
intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any
change of address

We shall only store and use the personal information supplied for the purposes of carrying out our contact with you
and to inform you of other services and offers which we make available from time to time. This information may also
be used to contact you with future offers, if available. You may opt out of this in writing at any time.

Additional Info:

a minimum of 2 nights stay is required for any bookings made over a weekend period - Friday/Saturday night (3 nights minimum stay over peak periods)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Hyde Park Inn Hostel

  • 极佳位置
  • 良好服务
  • 不错整洁度


Smart Hyde Park Inn 位于伦敦市中心贝华特区的一栋漂亮的建筑内,贝华特是伦敦非常好的一个区。 我们就位于闻名的海德公园和肯辛德公园附近,这里是远离伦敦繁华街道的一处轻松、宽敞的空间。 在这里您可以到皇后大道购物,这里是轮滑、滑冰和购物中心,闻名的诺丁山、波多贝罗市场、演说者之角、牛津街、肯辛顿大街、大硬石拱门等多处景点都在我们步行 15 至 30 分钟范围内。 我们的房间都带有洗脸盆,舒适、安全。 大楼内有充足的卫浴设施,全天供应热水。 我们还有厨房及公共活动室,在这里可以上网,并提供有小吃和冷热饮品。 公共活动室内有卫星等离子电视。 我们还可为您提供旅游资讯及现金兑换服务,前台 24 小时为您提供各种帮助。 如果您有任何不满,请及时告诉我们,以帮助我们改进。 我们还代售各大景点的门票,部分门票可插队或是享受 20% 的折扣。 这些景点包括杜莎夫人伦敦蜡像馆、伦敦塔、伦敦之眼和伦敦动物园。 我们还会组织各种主题之夜,如足球和电影之夜及爬酒吧活动。 这是您结识新朋友和分享自己旅游经历的最好方式。 我们没有出入时间限制,您可以随意参加通宵派对。 如果您感觉饿了,我们还有提供有披萨,除自助餐外,所有菜点都可享受 20% 的折扣。 我们还提供有意大利菜点,只要您带好自己的钥匙卡,就可享受折扣。 我们旅舍内安装有全天运行的电子眼系统,同时,我们还有室内带锁橱柜,每柜每天收费 1.5 英镑。 我们会定期检查卫生和安全。 浏览旅舍规则



  • 物有所值 7.3

  • 安全 7.5

  • 位置 9.0

  • 员工 7.3

  • 氛围 6.6

  • 卫生 6.8

  • 设施 6.4


  • 8.3


    good location but small room
    Taiwan, 女性, 41+
  • 5.7


    The hostel is super tiny, even I am within 5", I still couldn't sit on the bed. The room and toilet are very small, crowded, you probably can't open your suitcase. No place to put your things, you have to put them on your small bed And you have to pay for locker, luggage storage, almost everything. Even they charge laundry fee more than usual price. The staffs are rude and unhelpful, only few are fair. I have never been to such terrible hostel! Never again
    加拿大, 女性, 25-30


  • 免费WiFi
  • 免费市区地图
  • 免费早餐‎
  • 含床上用品
  • 储物柜
  • 公共活动室
  • 厨房
  • 安全保险柜
  • 插卡电话
  • 有线电视
  • 热水淋浴
  • 转换插头
  • 钥匙卡进出
  • 24 小时保安
  • 24 小时前台服务
  • ATM自动取款机
  • 前台(限时)
  • 客房整理
  • 延迟退房
  • 旅游服务台
  • 洗衣设施
  • 行李存放
  • 货币兑换
  • 邮政服务
  • 咖啡馆
  • 自动售货机
  • 游戏室