Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Relax Hotel is about 5 Km (approximately 20 minutes) from the airport. It is the best choice for both business and tourist guests. Our location is near main tourist destinations and shopping centers in Phnom Penh such as Tuol Sleng Genocide Museum, Olympic Stadium, City Mall, Olympic Market and Russian Market, etc.
Relax Hotel has 13 floors with 72 rooms and 18 apartment units. Located in the heart of the Kingdom of Cambodia, all of its hotel rooms and apartment units are designed with windows and balconies. It enables all guests to see the beauty of the whole Phnom Penh Capital City landscape, the Pearl City, from the hotel both day and night.
Start your day with complimentary coffee shop and a newspaper in our lobby with free Wi-Fi and join us at full breakfast buffet. Whether for business or pleassure, our friendly staffs and proficient staffs take pride in anticipating and satifying your needs.
***Property Policies & Conditions:
1. Check-in Time: from 02:00pm.
2. Check-out Time: before 02:00pm.
3. Payment: Cash or credit cad is welcomed upon arrival.
4. Cancellation Policy:
(1) At least 3 days advance notice before the arrival date is required.
(2) If cancelled in 3 days prior to the arrival, the one night fee will be charged.
(3) In case of No-Show, the full amount will be charged.
5. The guests can request for pick up service and any request through the email 浏览旅舍规则
- Air Conditioning
- 24 小时保安
- 24 小时前台服务
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