Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

请在这个框里打勾,表示您已经阅读并理解条款和条件。
您必须先接受条款和条件,我们才能确认您的预订。
提前7天以上预订可免费取消。
8.9
  • 优越位置
  • 极佳服务
  • 优越整洁度
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物业简介

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! 浏览旅舍规则

查询房态

评价&评分

  • 物有所值 8.7

  • 安全 9.3

  • 位置 8.7

  • 员工 9.3

  • 氛围 9.2

  • 卫生 8.6

  • 设施 8.6


最新评论

  • 9.4

    近乎完美

    2017/07/24
    Very nice hostel ,staffs are friendly Full equipment in the kitchen ,very clean toliet Very nice air conditioning Very beautiful hostel I will go back there again Other thing is water is not hot enough.
    Taiwan, 女性, 25-30
  • 8.3

    极佳

    2017/09/09
    我們的房間門有些問題 所以不是很好開...一直麻煩室友
    Taiwan, 女性, 18-24
  • 8.0

    极佳

    2016/12/31
    優點: 離大教堂走路二十幾分鐘, 不想走的話電車站很近 床很舒服 缺點: 沒電梯 房間無wifi訊號,只有公共空間有 冬天真的不推,暖氣有時會關掉,整棟建築一直很冷 洗澡沒熱水,只有溫水,衛浴又很簡陋只有簾子,洗個澡很冷,非常難受 五十歐以上才能刷卡,否則自備現金 早餐太少吃不飽
    Taiwan, 女性, 25-30
  • 7.7

    很好

    2016/10/19
    The hostel is still building, but it doesn't annoy me a lot if you don't wake up too late. Showering room is not very clean but ok. There are some people live there for a long time. So, i can't get to the hostel too late...or the man would sleep your bed...
    Taiwan, 男性, 25-30
  • 7.4

    很好

    2016/07/12
    旅店位置不算太好,早餐也比较简单,我忘了个耳机在这酒店的床上,有点小心痛。结合价格而言,性价比还是不错的。
    中国, 男性, 18-24
  • 7.1

    很好

    2018/12/01
    一般般,性价比相比较其他旅社来说不便宜,我在别的罗马住的两晚价格比在米兰住一晚价格一样,但除此以外,别的旅馆各方面都比这家好一些。很干净,但是离市区很远,去米兰大教堂(市中心)要走路25-30分钟,最近的地铁站要走10-15分钟才有。附近也不是特别便利,从火车站到旅馆可以坐有轨电车,也很远,大概13站。 前台很忙,当我要check in或者check out 的时候,他们总是在给别的人调酒或者准备饮料。如果喜欢派对很推荐这一家,因为有个小酒吧。隔音效果很好,卫生很干净,需要自己铺床。 es regular. poco lejos del centro, para andar a la catedral de Milán 25-30 minutos, la parada de metro más cerca tiene que andar 10-15 minutos.
    中国, 女性, 18-24
  • 6.3

    2017/11/01
    厕所一直很臭
    中国, 女性, 25-30
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设施

免费设施
  • 免费WiFi
  • 免费上网
  • 免费城市观光
  • 免费市区地图
  • 免费早餐‎
  • 包含毛巾
  • 含床上用品
综合设施
  • Air Conditioning
  • Microwave
  • 停车场
  • 储物柜
  • 公共活动室
  • 冰箱
  • 厨房
  • 吊扇
  • 吹风机
  • 安全保险柜
  • 换书
  • 洗衣机
  • 炊具
  • 热水淋浴
  • 熨斗/烫衣板
  • 自行车停放
  • 读书灯
  • 钥匙卡进出
  • 餐具
服务项目有
  • 24 小时保安
  • 24 小时前台服务
  • 传真服务
  • 客房整理
  • 宽带上网
  • 延迟退房
  • 旅游服务台
  • 洗衣设施
  • 自行车租赁
  • 行李存放
餐饮服务
  • 供应餐饮
  • 咖啡用具和茶具
  • 咖啡馆
  • 酒吧
娱乐休闲
  • DVD
  • Wi-Fi
  • 撞球
  • 桌上足球
  • 棋盘游戏
  • 游戏室


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