Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Please note that we have a cancellation policy of 72 hours for groups reservations.
Additional Terms and Conditions
All reservations must be paid in advance as soon as you get the Hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
If you are working and travelling across México and want to discover the beauty of Chiapas. This is your place! In Puerta Vieja will find a perfect place to work, party and relax.
What makes us different?
+amazing location (3 minutes walk to the main pedestrian areas)
+rocking bar with beer garden
+breakfast and dinner included (Vegan options)
Puerta Vieja Hostel offers safe, clean, quality accommodations. Spacious dorm rooms with ensuite bathroom and individual lockers in dorms for personal belongings.
+ bedding (Dorms and private rooms)
+ free breakfast (Choose between Sweet, Savoury or Vegan options that change every day)
+ free dinner (Vegan options)
+ free cocktails Tuesday & Friday nights!
+ Self-serve coffee
+ fully equipped guest kitchen
+ netflix room, ping pong and videogames
+ access to bikes
+ weekly Temazcal (traditional sweat lodge)
+bar service everyday (Only for guests)
+hot water 24/7
+tours and booking info at the front desk
+lockers, keys, towels and extra blankets included with deposit.
Among all the lovely details there’s one thing that makes Puerta Vieja special; The hostel atmosphere that we all love, travellers sharing not only a space, but an experience.
We will make your stay a memorable one!
CHECK-IN from 14:00 to 23:00.
CHECK-OUT before 11:00.
Balance Payment upon arrival by Cash, Debit and Credit Cards. All Payments are in Advance.
CANCELLATION POLICY: 48h Advance Notice (after this Period we will proceed to charge, previous notification via email to the customer, the remaining Balance for the First Night in case we can't set the rooms for some other people)
CHANGE POLICY: 48h Advance Notice (is subject to Availability).
In case of NO-SHOW and NO NOTIFICATION with at least 72h in Advance, we will proceed to charge the remaining Balance for the First Night. 浏览旅舍规则
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