Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

请在这个框里打勾,表示您已经阅读并理解条款和条件。
您必须先接受条款和条件,我们才能确认您的预订。
1/21
提前3天以上预订可免费取消。
7.5
  • 优越位置
  • 优越服务
  • 不错整洁度
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物业简介

*Please note we are operating on LIMITED reception working hours*

The Phoenix, housed in a homely English-style pub, is an award winning backpackers.
Operating for 11 years we take all of our guests safety and security seriously but we also know how to party!
- so come and join us on your next trip to London!

At the Phoenix Hostel we understand the health and safety concerns of travellers and can assure all guests we are doing everything possible to make your experience safe and enjoyable.

In keeping with new social distancing requirements, we have reduced our capacity for individual bookings by 2 households per room. We have updated our cleaning process to ensure our cleaning solutions are COVID-19 compliant.

The health and safety of our guests and staff are our number one priority, therefore we have updated our current standards and conditions to reflect this.

PLEASE NOTE WE ONLY ACCEPT GUESTS BETWEEN THE AGE OF 18-40.
£10 key refundable key deposit required upon check-in. cash.

Hostel reception open hours:
Monday- Sunday 12:00-13:00, and again at 18:00- 19:30

Forms of ID accepted:
UK/ROI Driving Licence
EU/EEA Identity Card
International Passport
If you do not have these forms of ID, and wish to stay here, please contact us.

Guests can cancel their reservation up to 2 days before Check in date. After this date the full amount will be charged.
Payment is taken in full upon arrival, and is non-refundable should the guest wish to alter their booking after check in. 浏览旅舍规则

查询房态

评价&评分

  • 物有所值 7.8

  • 安全 7.8

  • 位置 8.5

  • 员工 8.4

  • 氛围 7.5

  • 卫生 6.1

  • 设施 6.5


最新评论

  • 10.0

    近乎完美

    2018/12/24
    I had such a wonderful time staying in this hostel!! I spent Christmas here this year and all the staffs and the visitors are all friends made me feel like home. Everyone is really friendly and chill, love it!! Special thanks to Elvis for helping me out a lot during my stay. 10/10 would recommend!!!❤️
    中国, 女性, 18-24
  • 8.9

    极佳

    2019/11/07
    A wonderful residence with a bar in the ground floor. The staff are really nice and helpful. Facilities are ok. In short it is a good hotel because of economical price.
    中国, 男性, 18-24
  • 8.3

    极佳

    2018/10/24
    位置非常良好,走路兩分鐘就可到達捷運站。睡覺的時候蓋上棉被都算暖和。但浴室實在是非常小一間,只能原地打轉的大小,水是熱的。
    Taiwan, 女性, 18-24
  • 8.0

    极佳

    2019/08/10
    It is good and breakfast is good
    中国, 男性, 25-30
  • 7.4

    很好

    2018/10/04
    淋浴間乾濕分離👍👍淋浴間跟廁所都很乾淨~覺得蠻多間 床很好睡🛏️晚上蠻安靜~不過棉被很多棉絮 睡了一覺後褲子衣服都是棉絮。Lobby蠻臨亂 沙發上很多東西 因為很多人都是住一段時間 所以比較隨性;)
    Taiwan, 女性, 18-24
  • 7.4

    很好

    2018/02/09
    I was given a free upgrade from a 14 bed bunk to a 6! The staff was very nice and helpful. The bed and toilet is clean (on the 3rd floor where the upgraded bunks are). The toilets at the 2nd floor (where the bigger dorms are) are not clean and they are very squeezy. The toilets lacked hooks too. The £2 “continental breakfast” consists of cheese, spreads (chocolate, peanut butter, butter, jam etc.”, milk, coffee. However, the kettle to boil the water is very dirty inside.
    新加坡, 男性, 18-24
  • 7.1

    很好

    2018/09/26
    Literally saw a mice running in the room for two times.
    Taiwan, 女性, 18-24
  • 7.1

    很好

    2018/04/19
    員工超好!👍 位置也好 就在車站旁 但由於一樓是酒吧所以晚上會有點吵 廁所有點小不過還算乾淨 最大缺點是 你如果床鋪是在中間 你就完全不能坐直身體!它超矮⋯⋯⋯
    Taiwan, 女性, 18-24
  • 7.1

    很好

    2018/03/19
    沒有廚房 退房要記得拿房卡押金
    Taiwan, 女性, 18-24
阅读所有评论

设施

免费设施
  • 免费WiFi
  • 免费上网
  • 免费市区地图
  • 含床上用品
综合设施
  • Microwave
  • 不包含早餐
  • 不含毛巾
  • 储物柜
  • 公共活动室
  • 吹风机
  • 吹风机(可租用)
  • 换书
  • 热水淋浴
  • 转换插头
  • 钥匙卡进出
服务项目有
  • 客房整理
  • 宽带上网
  • 行李存放
餐饮服务
  • 酒吧
娱乐休闲
  • Wi-Fi
  • 棋盘游戏


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