Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

请在这个框里打勾,表示您已经阅读并理解条款和条件。
您必须先接受条款和条件,我们才能确认您的预订。
提前7天以上预订可免费取消。
7.8
  • 优越位置
  • 优越服务
  • 不错整洁度
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物业简介

At the Phoenix hostel we have endeavored to provide you with a laid back, friendly, fun, clean, and safe place to stay during your trip to London.

PLEASE NOTE WE ONLY ACCEPT GUESTS BETWEEN THE AGE OF 18-40.
£10 key refundable key deposit required upon check-in. cash.
Debit/Credit/Amex accepted with a 1% service charge on check in.

Forms of ID accepted:
UK/ROI Driving Licence
EU/EEA Identity Card
International Passport
If you do not have these forms of ID, and wish to stay here, please contact us.

We provide a selection of rooms (10 in total with 60 beds) including single private double & mixed dormitories with shared bathroom facilities.
Most of our dormitories contain triple bunks (3 beds high). We cannot guarantee, a top, middle, or bottom bed.

There's a Bar & Lounge area downstairs, where guests receive a discount at the bar. There's a microwave and fridge for guests to use.

Guests can cancel their reservation for 50% charge up to 2 days before arrival. After this date the full amount will be charged.

Payment is taken in full upon arrival, and is non-refundable should the guest wish to alter their booking after check in. 浏览旅舍规则

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评价&评分

  • 物有所值 7.9

  • 安全 8.0

  • 位置 8.6

  • 员工 8.8

  • 氛围 7.7

  • 卫生 6.6

  • 设施 6.8


最新评论

  • 10.0

    近乎完美

    2018/12/24
    I had such a wonderful time staying in this hostel!! I spent Christmas here this year and all the staffs and the visitors are all friends made me feel like home. Everyone is really friendly and chill, love it!! Special thanks to Elvis for helping me out a lot during my stay. 10/10 would recommend!!!❤️
    中国, 女性, 18-24
  • 9.4

    近乎完美

    2017/11/15
    員工非常熱情、位置離地鐵站約五分鐘, 早餐兩磅非常划算,但六人房的房間卻只有四個置物櫃,而wifi在房間時使用幾乎無法使用。 但如此划算的價錢,這些小缺點是可以接受的!
    Taiwan, 男性, 18-24
  • 8.3

    极佳

    2018/10/24
    位置非常良好,走路兩分鐘就可到達捷運站。睡覺的時候蓋上棉被都算暖和。但浴室實在是非常小一間,只能原地打轉的大小,水是熱的。
    Taiwan, 女性, 18-24
  • 8.0

    极佳

    2017/08/14
    房間隔音很好,我住地下,外面是他們酒吧,進房間後都聽不到吵鬧聲。
    Hong Kong, 男性, 25-30
  • 7.4

    很好

    2018/10/04
    淋浴間乾濕分離👍👍淋浴間跟廁所都很乾淨~覺得蠻多間 床很好睡🛏️晚上蠻安靜~不過棉被很多棉絮 睡了一覺後褲子衣服都是棉絮。Lobby蠻臨亂 沙發上很多東西 因為很多人都是住一段時間 所以比較隨性;)
    Taiwan, 女性, 18-24
  • 7.4

    很好

    2018/02/09
    I was given a free upgrade from a 14 bed bunk to a 6! The staff was very nice and helpful. The bed and toilet is clean (on the 3rd floor where the upgraded bunks are). The toilets at the 2nd floor (where the bigger dorms are) are not clean and they are very squeezy. The toilets lacked hooks too. The £2 “continental breakfast” consists of cheese, spreads (chocolate, peanut butter, butter, jam etc.”, milk, coffee. However, the kettle to boil the water is very dirty inside.
    新加坡, 男性, 18-24
  • 7.1

    很好

    2018/09/26
    Literally saw a mice running in the room for two times.
    Taiwan, 女性, 18-24
  • 7.1

    很好

    2018/04/19
    員工超好!👍 位置也好 就在車站旁 但由於一樓是酒吧所以晚上會有點吵 廁所有點小不過還算乾淨 最大缺點是 你如果床鋪是在中間 你就完全不能坐直身體!它超矮⋯⋯⋯
    Taiwan, 女性, 18-24
  • 7.1

    很好

    2018/03/19
    沒有廚房 退房要記得拿房卡押金
    Taiwan, 女性, 18-24
  • 5.7

    评分

    2016/07/08
    房間燈壞了沒有修理,甚至有點臭⋯ 浴室熱水調節器損壞沒有修理, 房間Wifi訊號很微弱,但大廳訊號很好。
    Taiwan, 女性, 25-30
阅读所有评论

设施

免费设施
  • 免费上网
  • 免费市区地图
  • 含床上用品
综合设施
  • 不包含早餐
  • 储物柜
  • 吹风机
  • 吹风机(可租用)
  • 热水淋浴
  • 转换插头
  • 钥匙卡进出
服务项目有
  • 24 小时保安
  • 24 小时前台服务
  • 客房整理
  • 宽带上网
  • 行李存放
餐饮服务
  • 酒吧

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