Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If more than 1 months notice is given then only the booking deposit (10%) will be lost. If less than 1 month, but more than 14 days notice then the cancellation fee is 50% of the total. If less than 14 days notice is given then there will be no refund due at all.

Additional Terms and Conditions

1. Arrivals and Departures
New arrivals may check into their rooms after 2pm each day. Guests may arrive earlier and leave their luggage at the hostel but access to rooms will not be granted until after 2pm. Departing guests must remove all their belongings from their room, and check out, before 10am. After this time guests may make use of the luggage storage facilities but all possessions must be removed from the room and the security card handed back to reception.
2. Guest Behaviour
The comfort, safety and security of our guests is of paramount importance to Palmers Lodge. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor, failure of any individual group member to do so will result in the expulsion of the whole group.
3. Smoking
Smoking is not permitted anywhere within the Palmers Lodge premises. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided outside the building for guests who wish to smoke.
4. Personal Property
Guests may use secure lockers (located under each bed), the luggage store (located outside) and/or lockers located in the basement however it remains the guest's responsibility to ensure that their personal belongings are secure at all times. Palmers Lodge accepts no liability for the loss, theft or damage to property however sustained or caused.
5. Palmers Lodge Property
Upon check in guests will receive a security card for access to both the hostel and their room. These cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the card will result in a £5.00 charge which may be charged against the customer's credit card.
6. Liability
Except in relation to death or personal injury caused by our negligence Palmers Lodge's liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

For Group Bookings of over 20 persons you will need to contact Hostelworld's groups department directly to make sure that we allocate as many of you in the same room(s).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palmers Lodge - Hillspring at Willesden Green

  • 良好位置
  • 优越服务
  • 优越整洁度



使用Google翻译 帕尔默旅馆 - Hillspring在威尔斯登格林被HOSTELWORLD游客为它的明亮,愉快,“一尘不染,卫生”清洁不断称赞,具有“舒适,坚固,木制的”双层床隐私窗帘。我们的评审欣赏“非常友好和乐于助人的员工谁是”很好笑“; 1 HOSTELWORLD嘉宾说旅馆“感觉更像是一个家庭和社会旅馆”比一般的旅馆。我们希望,无论是门和储物柜被钥匙卡保障。位置好,太 - 宿舍有停车位,距离地铁朱比利线五分钟,而24小时的巴士站外面。


Hillspring Lodge 是那些即想省钱又不想牺牲住宿质量的背包客的理想选择。

我们距离市中心仅有 15 分钟的步行距离,而且紧邻巴士和地铁站。我们坐落在林木葱郁的 Willesden Green,无论您是长期还是短期居住,都是您的理想选择。 温布利公园距离我们旅舍仅有三站地。

我们的房间宽敞、明亮、卫生,每个床位都有自己的橱柜,提供床上用品。 我们大多数的宿舍间仅有四张床位,同时,我们还有带套内卫浴设施的双人间和双床间。


我们还有宽敞的室外活动区,设有各种优质的设施,牌照齐全的酒吧及餐厅,为您营造了一个友好、舒适的氛围。 房价中包含免费上网及使用网络终端,同时,还包含一份西式早餐。

我们的员工全天 24 小时值班,以根据您的需要,提供相应的建议、指示或其他帮助。 浏览旅舍规则



  • 物有所值 8.4

  • 安全 8.7

  • 位置 7.5

  • 员工 8.5

  • 氛围 7.9

  • 卫生 8.2

  • 设施 8.0


  • 10.0


    It was nice experience in this hostel,the bathroom is very clean,and breakfast is very delicious,there are many kind of food service,this price with breakfast it was really cool,I hope next time will stay here again
    中国, 女性, 25-30
  • 9.7


    The location is not too bad since you can take A bus to Victoria. Very satisfied with the curtain. I love the atmosphere of the bar but I wish they were more socials. People are really friendly tho.
    中国, 女性, 18-24
  • 9.4


    Taiwan, 男性, 18-24
  • 8.9


    中国, 混合团体, 18-24
  • 8.6


    中国, 女性, 31-40
  • 7.7


    中国, 女性, 25-30
  • 7.1


    The bathrooms are so tiny, the elevator was not working, we needed to walk four floors, and the dorm’s door aren’t good design, when those peoples came back late slamming the door loudly. Other else staffs were friendly, the good thing was included breakfast, every thing is good.
    美国, 男性, 31-40


  • 免费WiFi
  • 免费上网
  • 免费城市观光
  • 免费市区地图
  • 含床上用品
  • Microwave
  • 停车场
  • 储物柜
  • 公共活动室
  • 冰箱
  • 厨房
  • 吹风机
  • 安全保险柜
  • 室外露台
  • 有线电视
  • 洗衣机
  • 热水淋浴
  • 熨斗/烫衣板
  • 自行车停放
  • 读书灯
  • 转换插头
  • 钥匙卡进出
  • 餐具
  • 24 小时保安
  • 24 小时前台服务
  • 客房整理
  • 宽带上网
  • 快速入住/退房
  • 旅游服务台
  • 毛巾租用
  • 洗衣设施
  • 行李存放
  • 邮政服务
  • 咖啡用具和茶具
  • Wi-Fi
  • 撞球
  • 棋盘游戏
  • 游戏室



  • 2012


Palmers Lodge - Hillspring at Willesden Green说:

使用Google翻译 我觉得是什么让我们的宿舍真的很特别,是我们的气氛。我们正处在一个现代建筑全收藏家的对象和古怪的精品内饰,用定制的双层床有窗帘和夜灯在我们的大宿舍额外的隐私。我们的客人似乎明白,他们必须既漫长的一天后放松身心,或加入人群,社交,如果他们想要的选项。
我们相当接近位于Kensal绿色在这里您可以找到著名的万灵公墓。该Neasden寺也在附近;这个建筑瑰宝是第一个,也是最大的传统印度教寺庙在世界印度外一个必须看到的吸引力开放给所有观众。各地在基尔拐角处,我建议您访问三轮车剧院。这是完美的文化修复,包括一个具有挑战性和创新的戏剧节目,一个电影院和一个艺术画廊,以及一间咖啡厅和酒吧,以及被评为“伦敦最美丽的电影”由Vogue杂志。 Esther, 销售和营销经理