Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- For groups from 1 to 50 people, are allowed without penalty up to 15 days before the arrival date.
- For groups from 51 to 150 people, are allowed without penalty up to 30 days before the arrival date.
- For groups with more than 150 people, the agreement will be discussed depending on the season.

In the case where the terms and conditions for amendments and cancellations are not met, the management reserves the right to apply a penalty and charge the full amount of the reservation.

Additional Terms and Conditions

Upon arrival the group leader must go to reception with: his/her passport and a list of participants with the following details: Name, Surname, Place and Date of Birth (it should be better send some days before the arrival date this list by e-mail). The receptionist will ask for a 200,00â'¬ deposit in cash to act as a bond for the keys/chip cards and for any potential damages. Upon the return of all keys/chip cards and providing there are no damages (that will be deemed by the site staff), the reception will reimburse the deposit in full. (there is a 5,00â'¬ penalty per key/chip card damaged or lost).

Check-in procedure starts from 1pm and check-out must be done before 10am.

Any changes to details mentioned above should be agreed by mutual consent between the parties and shall be made in writing.

For groups with people under 18 years old, the group leader will be responsible for the previous parental consent and for offences against the site's regulations.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

  • 优越位置
  • 优越服务
  • 优越整洁度



We like that PLUS Florence offers so many onsite facilities to guests, including a swimming pool, restaurant and a bar that guests have praised for being 'lively and colourful'. This hostel is located in the northern part of central Florence, near Santa Maria Novella train station and a short walk from the rest of the city. Hostelworld travellers have frequently said they appreciate the 'incredibly helpful and friendly' staff.


Plus Florence 是位于佛罗伦萨市中心的一家非常时尚的新旅舍。 我们以经济的价格为您提供标准间和宿舍间,包含带宽敞的浴室、吹风机及临时化妆用具的女生间。 所有房间都有独立浴室和液晶电视,宿舍间的床头上有单独的储物柜和读书灯。 我们为您提供有游泳池、健康房、桑拿房、茶餐厅、旅游服务台、露台酒吧(有 DJ)及免费无线上网等服务和设施。 我们距离中央火车站很近,佛罗伦萨市的各大历史景点均可轻松到达。 登记入住时间: 下午 3 点 退房时间: 上午 10 点 提供行李寄存服务。 注意事项: - 登记入住时必须要出示护照或欧盟身份证。 - 为了安全,旅舍内的所有消费均通过可重充值卡支付。 - 我们不能保证成团客人的所有成员能够分到同一个房间内,在您入住期间可能会被调换房间。



  • 物有所值 8.4

  • 安全 9.3

  • 位置 8.8

  • 员工 8.4

  • 氛围 8.2

  • 卫生 8.8

  • 设施 8.8


  • 9.7


    这个青旅特别大! 有两栋楼,包含泳池、大露台、洗衣房、餐厅、酒吧…… 我预定的是6人间,不过在入住的时候询问了一下是否有4人间,结果运气不错,就把我调到4人间了。 4人间并不是上下铺,而是每个人一张小床。房间空间非常大,包含浴室。 从车站走路的话大概需要10分钟左右,总体来说环境很好! 缺点就是车站到旅社路比较窄,不太平,拖箱子有些费力。 另外泳池比较吵,音乐声会持续到晚上11点,不过有耳塞就不会太吵。 另外洗衣服特别贵,洗5欧,烘干4.5欧。特别肉疼! 总体来说非常满意~!
    中国, 女性, 25-30
  • 9.7


    中国, 男性, 18-24
  • 8.9


    空間很大 ,我喜歡,早餐豐盛€7可接受,下次會再次入住。
    台湾地区, 女性, 31-40
  • 7.4


    It’s in the great location, easy to get to the train and other historical attractions. The stuff are friendly and super helpful. I arrived there at 12, they let me check in early as soon as the room ready which is super nice. I was staying in building A which is older than Building B, the facility there are a bit old and there is no hair dryer, not even a wall socket in the bathroom. The price is expensive if you book via Hostelworld. I just stayed for one night, and generally it was good.
    中国, 女性, 18-24


  • 免费WiFi
  • 免费上网
  • 免费市区地图
  • 含床上用品
  • Air Conditioning
  • 不包含早餐
  • 公共活动室
  • 吹风机(可租用)
  • 室外游泳池
  • 室外露台
  • 无障碍通道
  • 有婴儿床
  • 有线电视
  • 洗衣机
  • 热水淋浴
  • 电梯
  • 练身房
  • 自行车停放
  • 读书灯
  • 钥匙卡进出
  • 24 小时保安
  • 24 小时前台服务
  • ATM自动取款机
  • 宽带上网
  • 旅游服务台
  • 毛巾租用
  • 洗衣设施
  • 行李存放
  • 咖啡馆
  • 自动售货机
  • 酒吧
  • 餐馆
  • Wi-Fi
  • 撞球


  • 2018

    第 1 名, 最受欢迎旅舍 Florence

  • 2017

    第 1 名, 最受欢迎旅舍 Florence

  • 2016

    第 1 名, 最受欢迎旅舍 Florence

  • 2015

    第 1 名, 最受欢迎旅舍 Florence

  • 2014

    第 1 名, 最受欢迎旅舍 Florence

  • 2012

    第 10 名, 全球特大酒店

  • 2012

    第 1 名, 最受欢迎旅舍 Florence


  • 2012



  • 可接受信用卡
  • 无出入时间限制

PLUS Florence说:

I think the best aspects to our hostel are the extra facilities, such as the outdoor swimming pool in the summer, an indoor pool in the winter, a sauna in winter, and great bar and restaurant. How many backpackers can say they stayed in a hostel with a sauna and a pool? The hostel is ideally located, with The Academia only a short walk away. The Duomo is also really close to us. No visit to Florence is complete without visiting the Uffizi Gallery - remember to book early to avoid the queues. We also have theme nights such as toga parties in our Opera bar and restaurant. Don't miss out on our cheap drinks during happy hours! We have a mix of ages staying in the hostel, with most travellers in the 18 - 40 age range. I personally find that it is very easy for travellers to meet others and congregate in our hostel. Finally, we have some specific rooms for people with disabilities as well as elevators and ramps that are always available if needed.


We accept all major credit card payments at reception. You do not have to use the same credit card you booked with when paying the remaining balance at reception. We also have an ATM on site.

Please note that Italian law requires us to see valid ID upon check-in.
We inform that to check-in, EU citizens must show valid ID or passport and extra EU citizens must show only a valid passport (no copies/pictures)

Check-in: from 2pm. If you arrive earlier you’re welcome to use our luggage storage. Reception is open 24hrs so feel free to check in any time after 2:30pm. Check-out: 10am.
For bookings of two people or more we can’t guarantee that you’ll be placed in the same dorm room. Please note that during your stay you may need to change rooms.
As we opened the new outdoor pool the indoor pool, sauna and Turkish bath will be closed from May to October.

From 1 July 2011 the City of Florence by resolution of the City Council No. 230/33 of 06.20.2011, integrated by resolution No. 21/2012, has established a tourist tax.
The tax is applied to non-residents overnight stays in the city of Florence and for a maximum of seven consecutive nights.
The tax rate for this tourist structure is €2.00 per person per night.

There are the following exemptions:
a) children up to twelve years old ;
b) people who care for patients admitted to local hospitals, including outpatient care, for a maximum of two assistants per patient;
c) patients who make hospital care in outpatient care;
d) students of the University of Florence
There is also a 50% reduction of the tourist tax in the following cases:
a) groups of lower and upper secondary schools in Florence in teaching visit;
b) athletes under the age of 16 years, members of groups participating in sporting events and tournaments organized in collaboration with the Municipal Administration.