Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
1 day before
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We provide 4 rooms: 6 bed mixed room, 8 bed male room, 8 bed female room and 2 bed room for families. Rooms include a shared bathroom. For your comfort, you will find slippers and free toiletries. A flat-screen TV with satellite channels is provided. You will find a 24-hour front desk at the property. We organise a pick up from the Astana International Airport.
The location is in one of the safest areas of Astana. We can promise that our guests have a relaxed and comfortable stay with us. Here you can meet people from all over the world, make friends and share your travel stories with other travelers. Our rooms are clean and comfortable and we offer modern facilities, safe accommodation, hardworking staff, postal service.
Property Policy and Conditions:
1. Check in Time: from 12:00 noon
2. Check out Time: till 12:00 noon
3. Only cash is acceptable upon check in at the property.
4. At least 2 days advance notice for free cancellation. 浏览旅舍规则
- Air Conditioning
- 24 小时保安
- 24 小时前台服务
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