Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We are located in Pinheiros, close to Vila Madalena (800m). This location is very good for anyone visiting the city of São Paulo, because you can do everything on foot and with easy access to public transportation, bus stop 70-M and metro only 800m. We are also close to Hospital das Clínicas, Universities, Beco do Batman, Allianz Park and Rua dos Pinheiros.
We have private rooms and large shared rooms, plus a large area where the guest can use to read, meet other people, use our entertainment room and have contact with new cultures. A part of that we are well organized and clean as in our other unit, plus the maximum comfort offered whether for one person, couple or group.
Jardins Village Hostel Pinheiros Policies & Conditions:
Check in from 14:00 to 22:00 .
Check out before 12:00 .
Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival. This property may pre-authorise your card before arrival.
Breakfast not included.
Reception Time 06:00 to 22:00. (In case of late arrival please make sure to inform us via email or phone call).
Use of bed and locker indicate at reception.
The luggage in the rooms must always be closed, as we are not responsible for lost objects and the room must always be free for another guest to use it, if a group is occupying more spaces than the feasible and paid, will be charged Daily room rate.
Exchange of beds, additional bed occupancy will require double as a double stay, ie two nights.
Drink and eat in the rooms.
It is forbidden to have sex in shared rooms and common areas, we have private rooms.
Do not leave personal belongings in the shared bathrooms. Items left for are discarded daily.
Prohibited to extend clothes in the windows, please use the racks.
Alcoholic Drinks - Drinks brought from outside the Hostel are not allowed to consume inside you rooms or the common areas, an additional payment in case of break of the rule is 100 Real per can or bottle seized. This rule is non-negotiable. Avoid problems in disrespecting it.
The guests' kitchen opens at 8am and closes at 10pm. All food placed in the refrigerator should be identified. Unidentified supplies are discarded daily. Do not remove any utensils from the kitchen or eating area.
It is the guests' responsibility to organise and clean the kitchen, all utensils used should be washed after use. The fine for unwashed utensils is 100.00 Real, if the guest kitchen is heavily soiled it may be closed for a period of 24 hours regardless of what is inside.
Time limit for use of the locker room / bath: 10 minutes
DO NOT throw paper and objects on the toilet. In case the wrong use of the same is verified, a fee of 100 Real will be charged for unblocking.
Towels left in the locker rooms, as they belong to the hostel collected and washed and in case of new request will be charged 10.00 Real again.
The hostel is not responsible for lost objects.
Respect is essential in our dependencies, if you arrive late, do not make noise and do not disturb the sleep of others avoiding to be asked to withdraw.
We are not responsible for the noise of another guest in the room, snoring, flatulence, foul smell or bad laundry. Use common sense. Any swearing or assaulting other guest and staff will be reason to be asked to leave.
Remember that it is a crime to discriminate against race, color, ethnicity, religion or social origin.
Visitors are welcome to the common areas of the hostel between 8am and 10pm, but after this time only in the entertainment room.
We are not responsible for any loss / theft or theft of your belongings.
It is strictly forbidden to carry or use drugs on the premises of the Jardins Village Hostel.
Smoking is not allowed in the Jardins Village Hostel Pinheiro’s. You will be charged the daily rate of 100 Real for room hygiene for cases of smell detection by the maids.
Any broken or damaged part will be charged.
All guests will receive keys to access the village and the hostel so any case of loss of keys will apply the fine of 100 Real for new copies.
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