Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The HOTEL & SPA SANTA ANA, is strategically located in the historic center of the city of Cuenca, just two blocks from the Cathedral, diagonal to the renovated Plaza San Francisco, surrounded by churches, parks, squares and most important entertainment centers.
The hotel has renovated rooms with balcony and modern interior, always thinking of your comfort and well-being. Each room is equipped with: Internet WIFI, Satellite TV, Safe box, Thermal blankets, Minifreezer, Private bathroom.
Hotel Santa Ana policies and conditions :
Cancellation policy: 2 days before arrival.
Check in from 14:00 to 23:00 .
Check out before 00:00 .
Payment upon arrival by cash, credit cards, debit cards.
Children up to 5 years do not pay.
Children from 5 to 10 years : $ 10.00
Extra cost : $ 10.00
Services included :
American breakfast, from 07h00 to 10h00.
Permanent Hot Drinks station for the exclusive use of guests.
Access to the SPA of the hotel, heated pool, sauna, Jacuzzi.
Free unlimited wireless Internet in the rooms and in all hotel facilities.
24 hour reception
Wake up call.
Lobbys for meetings or interviews.
Parking previous reservation, per night $4.00
Use of room for briefing groups
Service available for additional charge :
Meeting room for events with capacity up to 120 people.
Laundry and ironing. 浏览旅舍规则
- 24 小时保安
- 24 小时前台服务
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