Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION COSTS FOR GROUP GUESTS:
a) up to 20 days before arrival (the arrival of the group) - with no cancellation costs
b) 19-7 days before arrival (the arrival of the group) - 30% of total
c) 6-3 days before arrival (the arrival of the group) - 50% of total
d) 2-1 days prior to the service (the arrival of the group) - 70% of the total amount specified in the Order Form / voucher
e) no show (non-attendance in spite of previous customer notification) and no cancellation - 100% of the total amount specified in the Order Form (the voucher)

Additional Terms and Conditions

10% prepayment when reserved, and the rest 7 days prior to arrival or all at arrival on the reception.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

请在这个框里打勾,表示您已经阅读并理解条款和条件。
您必须先接受条款和条件,我们才能确认您的预订。
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提前7天以上预订可免费取消。

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物业简介

Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is a 15-minute drive from the city centre. Its guests can relax in the wellness area with a counter-current pool, a sauna and a hot tub. It also offers complimentary welcome drink and free gym access. Free Wi-Fi and private parking are provided.
Each room is individually decorated with original artworks and offers air conditioning and a flat-screen TV with satellite and cable channels. The specially developed Biopur mattresses and pillows guarantee a comfortable sleep. Guests can also enjoy the luxurious Rituals or Pablo Morabito toiletries.
The à-la-carte Maestro Restaurant serves Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide range of fruity cocktails is available at the bar.
The Phoenix has a wine cellar and an elegant lounge area, where smaller groups can gather for quality time in an intimate ambiance. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar's large windows face the flowery terrace, where tea, coffee and a light lunch menu can be served.
An indoor golf centre is available on site. It includes golf simulators which meet the standards of the PGA.
NEW! Phoenix Medical Tourism Programme” includes a personalized welcome, top-notch professional services, availability of state-of-the-art medical technology. Schedule an appointment for a desired specialist consultation or test, in accordance with your travel requirements. Our personal assistant service allows you to complete all your tasks conveniently, saving time and money!
The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus stop is just 50 metres away. Transfers to/from the airport are available on request. 浏览旅舍规则

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设施

免费设施
  • 免费WiFi
  • 免费上网
  • 免费停车
  • 免费市区地图
  • 免费早餐‎
综合设施
  • Air Conditioning
  • 会议室
  • 停车场
  • 储物柜
  • 吹风机
  • 安全保险柜
  • 室内游泳池
  • 室外露台
  • 无障碍通道
  • 有婴儿床
  • 热水浴缸
  • 热水淋浴
  • 电梯
  • 练身房
  • 读书灯
  • 钥匙卡进出
服务项目有
  • 24 小时前台服务
  • 传真服务
  • 商务中心
  • 客房整理
  • 宽带上网
  • 旅游服务台
  • 机场接送
  • 洗衣设施
  • 直拨电话
  • 自行车租赁
  • 行李存放
  • 货币兑换
餐饮服务
  • 咖啡
  • 迷你吧
  • 酒吧
  • 餐馆


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