Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
As a per our namesake the key attraction in our immediate area is the beautiful Hot Water Beach where you will dig your very own hot spa at low tide. The beach is expansive and perfect for a picnic or an afternoon stroll. Walks in the area are easy to access starting with a stroll from the holiday park along the stream to the beach.
Reception is open daily.
Summer: 8am – 8pm
Winter: 8.30am – 7.00pm
Christmas Day: shortened hours
Peak - 26th December – 5th January, Waitangi Weekend & Easter Weekend
Shoulder - 1st Feb – 4th May & 28th Sep – 25th Dec
Low - 5th May – 27th September
Check-in and Check-out
Check-in time is from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Late check-outs may be possible with prior arrangement.
Late check-out is subject to availability, must be pre-arranged and may incur additional charges.
If you are arriving later than 10.30pm, we ask that you contact our reception staff during office hours to make alternative check-in arrangements.
Charges, Deposits and Payments
A one nights deposit is required for all reservations. For all peak season bookings a non-refundable one nights deposit is due at the time of booking. Payments can be made by Visa or Mastercard.
Full payment is required at check-in time.
Any excessive cleaning, above the normal level of cleaning, due to the room being left in an unacceptable state, will be charged off your credit card.
Damage to holiday park property should be reported immediately. Assessments are done upon full cleans after check outs and non-reported damage will be automatically charged at market rates for any repairs or replacements (fair wear and tear excepted).
A credit card surcharge of 2% applies to all Visa and Mastercard transactions. AMEX is not accepted by the Holiday Park.
Deposits will be refunded if cancellation is made at least 24 hrs prior to the arrival date. A cancellation fee of $20.00 will be generated on all reservation deposits paid when cancelling. All peak season deposits are non-refundable. No refunds will be given to guests checking out of the Park early, including weather disruptions. Cancellation due to exceptional circumstances will be taken into consideration.
Minimum stay periods may apply to weekends, public holidays and peak season. Management reserves the right to alter tariffs without notice. Tariffs may change depending on availability.
Child ages are 2 to 14 years inclusive - where child rates are offered. Children under 2 year old stay free.
No animals are allowed into the Park during shoulder and peak season. Hot Water Beach TOP10 Holiday Park accepts dogs on sites by pre-arrangement, between 1 May – 27 September (Low Season) each year.Dogs are not permitted into guest accommodation – no exceptions.
We ask that all guests restrict their noise level after 10.30pm and before 7.00am. No music or radios after 10.30pm. Alcohol must only be consumed on sites booked to guests. Hot Water Beach TOP 10 Holiday Park reserves the right to refuse entry and/or request termination of booking without refund regarding disorderly conduct.
Data Use Terms and Conditions
When you register or give us personal information when making a reservation with us, it will be held on the TOP 10 Holiday Park Group central database. Your personal details will then be able to be accessed by TOP 10 Holiday Parks Central Office and other TOP 10 Holiday Parks if you are making a reservation with them. Hot water Beach TOP 10 will not, except as required by law, share this information with any other third parties without your permission.
Hot Water Beach TOP 10 and/or the TOP 10 Central Office may send out periodic emails informing you of special offers, updated information and new services. You will always have the opportunity to unsubscribe to these communications. 浏览旅舍规则
- Flexible NRR
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