Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
If any individuals are under 18, They are not permitted to stay in the dorms. One of our apartments would however be available for that specific use.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Hostel Puerto Rico is a new luminous hostel right next to the beach. Our hostel is perfect for any island-vibe lover. We offer a free surfing class for everyone regardless of their level.
Our team is working towards building a sustainable, active, mindful hostel in the metropolitan area. Locally known as Isla Verde, this area is just a 8 minute drive away from the Luis Muoz Marin International Airport (SJU). Free parking on premises.
TERMS AND CONDITIONS:
Surf Hostel Puerto Rico Hostels only collects personal information from guests upon the completion of online forms including but not limited to Bookings, Contact Us, Feedback, and any social media websites associated with Surf Hostel Puerto Rico Hostels holds no responsibility for the security of any information released.
Reservations for Surf Hostel Puerto Rico can be booked directly through a third-party website such as Booking.com, Expedia, Hostelworld and Airbnb. These sites require the release of personal information including first and last name, full billing/home address, email address and contact number. These sites maintain their own privacy policies, unrelated to Surf Hostel Puerto Rico.
A valid Government issued photo ID (Driver's License and/or Passport) and major credit card (Visa, Mastercard, Amex, Discover) are required for each reservation. Prepaid cards or cash is not accepted. No exceptions. A Security Deposit is required for each reservation and may be used for, but not limited to, damages and/or outstanding room charges. $75 for Private Rooms $50 for Dormitories Security deposits will be released on the day of check out provided none of the above apply. Based on your financial institution, security deposits may take up to 7-10 days to post.
Guarantee Policy: Guests of Surf Hostel Puerto Rico are guaranteed the room, services and amenities advertised and booked through our website. This does not include services or amenities advertised by third-party websites.
Children: Surf Hostel are Adult only properties. No one under the age of 18 will be permitted. No exceptions apply.
Pets does not allow pets.
Cancellations Refundable Rates: A reservation may be canceled up to 72 hours in advance, without penalty when booked under our Refundable Room Rate, only.
Parking: A parking space is not guaranteed. Guests are encouraged to park in front area or surrounding area and follow the local street laws and codes.
Self-Check-In Surf Hostel Puerto Rico are a Self-Check in property. Check in hours begin at 3pm and you may check in any time after 3pm. You may drop off your luggage for storage should you arrive prior to 3pm. Guests are required to complete the Guest Agreement and COVID-19 Protocol documents no later than 3PM, on your date of arrival. On the day of your arrival, we will provide you with your room information and access codes via SMS text and email, upon receipt of these completed documents. Please ensure your contact information is up to date, so our messages can reach you! Our friendly staff will be on premise during regular business hours and when we're not, you can always call us.
Late Arrival Failure to complete documents prior to 3pm day of arrival, $25 dollar charge. Guests who arrive between the hours of 10 PM to 8 AM are considered late arrivals and will have a fee of $25 added to their reservation. Our staff is sensitive to the needs of travelers and is willing to accommodate late arrivals on a case-by-case basis. Please notify Surf Hostel Puerto Rico immediately with changed travel times that will affect your time of arrival. Guests will be charged a full-day's rate for early morning arrival time(s) as this will be considered a previous day check-in. Self-Check-Out Check out is 11 AM. Guests are required to leave the property no later than 11am. Late check-out requests are up to 1:30 PM, and are subject to availability.
Late Checkout fees are $15 for Dormitory Rooms and $20 for Private Rooms.
Surf Hostel Puerto Rico reserves the right to use the credit card on file for any property damages incurred. Guests will be notified of any property damage charges through the contact information given on the initial reservation. Rules and Regulations Surf Hostel Puerto Rico strives to create a fun and safe environment for all guests and the surrounding neighborhood. To guarantee the safety and privacy of guests, all common areas of Surf Hostel Puerto Rico are subject to the following rules and regulations: Surf Hostel Puerto Rico is considerate of all Guests and practices quiet hours from 11 PM to 8 AM in all common areas.
Surf Hostel Puerto Rico strictly forbids the use of any illegal drugs and prohibits underage drinking. The consumption of alcoholic beverages by of-age individuals is permitted. The use of tobacco products is only permitted in the designated areas. Surf Hostel Puerto Rico reserves the right to restrict access to any guest(s) exhibiting belligerent behavior or symptoms of intoxication. Noncompliance may result in being asked to leave without refund.
Non Registered Guests Visitors are not allowed past the lobby area. Registered guests will incur an additional fee of $30 for any outside party using the amenities and the party will be asked to leave the property.
Conduct: Sexual activity is strictly prohibited in the shared dorm rooms and or common areas. We reserve the right to immediately revoke the reservation without refund upon failure to comply. 浏览旅舍规则
- Air Conditioning
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