Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation policy 48 hours before arrival except Dec 21, 2019, to January 5, 2020, 7 days before arrival will apply total stay.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The city hall is located within 200 meters away, walking distance from the public bus stop, very close to the handcraft market as well as the ADO bus station.
In the hostel entrances, there are two sculptures built with Talavera tile which symbolise the water and the fire. This sort of decoration is found throughout the place. The facade is decorated with Mexican alebrijes.
Our rooms are divided int three different sections: ground floor for females, first floor for males and second floor for both. Regarding the room types, there are multiple cabins from 4 to 14 bunk beds, and 12 private rooms intended for couples. Every rooms are equipped with a private bathroom with a shower. Guests at Hostel Boutique & Beach Club Agua y can enjoy a buffet breakfast. You can play pool and ping pong at the accommodation.
Other facilities available include the Xcaret Beach Club at Caracol Beach, offering food and beverages, as well as access to private restrooms. A private shuttle service from the hotel to the beach club is available for a surcharge.
Hostel Boutique & Beach Club Agua y Fuego - Adults Only Policies & Conditions:
Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 15:00.
Check out before 12:00.
Payment upon arrival by cash, credit cards, debit cards. This property may pre authorise your card before arrival.
For shared dorm accomodations, a security deposit of $25usd will be required upon check in. The security deposit will be fully refunded at check out when there is no loss/damage of the provided linen and room key.
For private rooms, a fully refundable security deposit of $50usd will be required upon check in. The security deposit will be fully refunded at check out when there is no damage of the accomodations or loss of room items.
Taxes not included - 19%
Taxes not included - occupancy tax 0.2 USD per person per night
We do not accept customers younger than 18 years of age.
The maximum period of stay is 14 days. 浏览旅舍规则
- Air Conditioning
- 24 小时保安
- 24 小时前台服务
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