Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We are travelers of the world who want to share a pleasant experience with other travelers. We have been to many places on our planet and we bring the best customs and practices from our experiences when interacting with different cultures, to provide you with the best service. That is why we built an urban coffee space in the Center of Manizales, where we will make you feel special and you will be able to explore with us 'La Perla del Ruiz', its surroundings and its history.
Our doors are open for you, for all the adventurers, the curious, the workers and all those families in love with adventure, Colombian culture and their roots. Welcome to our cozy space, composed of recreation areas, business center and a 9-room platform. All equipped with comfortable beds, furniture for your comfort and enjoyment, each of them bears a special name that represents our Colombian culture.
Golden Frog Hotel Experiencia Manizales is spacious, it has enough spaces to enjoy free time and recreational activities maintaining the recommended social distancing to mitigate a viral transmission:
TV + Playstation Room.
Teleconference Room/Movie Theatre.
Golden Frog Hostels is the perfect platform to explore Manizales, our partner Company Airnomads Colombia operates from our same building and offers some of the best experiences exploring nature around our city check them out at www.airnomadscolombia.com.
The weekends at Golden Frog Hostels are from Airnomads Colombia!
Golden Frog Hostels and Airnomads Colombia take you to discover a new destination full of nature, art, culture and sport ... Manizales as you have never felt it. Our experiences begin on Fridays from 2pm with check-in and end on Sundays at 5:00 pm with late checkout. They include all meals on Saturday (breakfast, snacks, hydration, lunch and dinner) + Experience and breakfast on Sunday. We offer a maximum of 3 experiences each weekend.
Terms and Conditions Golden Frog Hostels
Arrival / Departure Policies
his property has the following check-in / check-out times and policies.
Free cancellation 48 hours before arrival.
50% charge of the value of the first night in case of canceling 24 hours before check-in.
100% charge for the first night if you cancel less than 24 hours before your check-in.
Prices and Taxes:
Our prices and general conditions are those reflected on our website: www.goldenfroghostels.co
Check-in and Check-out: 100% of the reservation value must be canceled at the time of check-in (2:00 pm), check-out is at 11:00 am.
The entry of minors is allowed as long as they are accompanied by their representatives or guardian fully identified by law.
Accessibility or special needs:
Unfortunately due to the old design of our building we do not have facilities with special access.
We do not have parking in our building, but there are many parking garages in the center of Manizales, however we like to recommend the closest ones.
The nearest one: Parqueadero Gladis Mejia Garcia. Y CIA
Address: Calle 17 # 22-25
Night fee 7:00pm -7:00am: 12.150 COP
Hourly fee: 2.700 COP
Closing time: 11:00 pm
Sundays and holidays: Open
Distance to Golden Frog Hostels: 2 blocks.
The nearest 24 hour parking garage: Parqueadero Remo.
Address: Carrera 24 # 22-2
Night fee 7pm -7am: 14.200 COP
Hourly fee: 2.350 COP
Closing time: 24 horas
Sundays and holidays: Abierto
Distance to Golden Frog Hostels: 4 cuadras.
Events: Golden Frog Hostels reserves its spaces for holding special events, meetings and workshops. Meetings or parties with people who are not staying at the hostel are not allowed without prior authorization from the management.
Biosecurity: Once at the entrance to our Hostel, the guest will find information alluding to our biosecurity protocols. We have a biosecurity filter using glycerinated alcohol, quaternary ammonium to clean shoes, clothes, luggage, bags and items that are required during entry to GOLDEN FROG HOSTELS. We have informative signs in visible common areas and QR codes about the correct use of PPE, emergency numbers, precautionary measures, protection and responses to the spread of COVID-19.
As part of the biosafety protocols, guests must complete the Covid19 symptomatology survey and their temperature will be taken before continuing to check in. If the temperature is lower than 37.7 degrees the guest will be allowed to enter, if it is higher than 37.7 degrees the guest will not be allowed to enter.
QR codes: We use QR codes to reduce paper use, better control work and be sustainable. We recommend downloading a QR code reader on your electronic device, widely available and free of charge on the Google Play and App Store platforms.
Problem Resolution: Our team is here to serve you, any problem can be reported to our email: email@example.com
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