Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellations and reservation changes must be made by EMAIL ONLY.All reservations require a deposit of 50%, easy to pay by credit card through PayPal, or direct deposit into a bank account. The remaining 50% must be paid one week (7 days) before arrival. Requires a minimum of 5 nights to book. Note that Zen House does not accept credit cards.
To give a refund of the night to do the cancellation deposit 4 weeks (28 days) before arrival. After 28 days no refund. These policies are valid for reservations of more than 3 rooms.
The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
On the first floor, we have six private rooms, ideal for single travelers, couples or pairs of friends. The rooms have either a double bed or two single beds. We also have two larger private rooms on the first floor, each with beds for three people. Scroll down for photos and prices for our private rooms. Upstairs you will find the apartment plus three additional rooms with varying capacities, featuring exterior doors as well as interior doors connecting to the apartment. An abundance of shared bathrooms are also located on the first floor (there are many to choose from and they are always clean!).
We also have two well-equipped communal kitchens, including our signature chef’s kitchen, complete with a professional quality stove, microwave, blenders, and a giant stainless steel refrigerator. We offer a amazing Yoga deck with every day class. Our helpful, bilingual staff is always ready to help plan other tours and activities in the area, including surf lessons, canopy tours, stand up paddleboarding (SUP), visits to nearby waterfalls, fishing, sailing, snorkeling, horseback riding, ATV rentals and more. We can also assist you with restaurant recommendations, reservations and travel planning, so your trip can be totally relaxing and worry-free!
13% TAXES ARE NOT INCLUDED IN THE FINAL PRICE AND MUST BE PAID ON ARRIVAL
Check in: 2:00pm
Check out: 11:00am
Cancellation Policy: 2 days in advance.
Only cash accepted upon arrival.
Fruit and coffee are inclusive.
Non smoking rooms.
If you need more information please contact us and we will help you with all details. Our contact details will be in your booking confirmation email. 浏览旅舍规则
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