Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation or reduction in numbers made within 2 weeks of booking will be charged at 50% of total booking price per person. Cancellation or reduction in numbers made within 1 week of booking will be charged 100% of total booking price per person. No shows are charged at 100% of full booking price.
Additional Terms and Conditions
Check out time is 10.00. Guests who wish to stay for the day after check out time can do so for a charge of $5.00 which includes full use of all the facilities.
Free transfers are provided for all Greyhound bus customers.
Premier bus customers will need to organize transfers separately as the stop is 25 klms from Agnes Water. Bookings must be made in advance through the hostel.
Please call us on 0749747225 for information regarding functions/events you wish to hold at our venue.
The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any tours or activities you wish to conduct whilst staying at our venue can be booked through our reception. The world famous Scooter Roo Tours as well as Kart-a-Roo go kart rides are on site. Please contact us if you would like us to arrange a package for you.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Our hostel is only a few minutes’ drive from the beach and we offer a free shuttle bus service every couple of hours so you will never have a problem getting to and from the beach or town. This bus also connects with all Greyhound arrivals so we'll be waiting at the bus stop to pick you up. We do also arrange a pick up from all Premier bus services so getting to us will never be a problem.
Our spacious, comfortable common area has ample space to chill-out with comfy couches, hammocks, a pool table, ping-pong table, free WIFI, BBQ, woodfired pizza oven, campfire communal kitchen and the cheapest bar in town with a cosy beer garden and resort style swimming pool. We have multiple activities throughout the day to keep you busy like our award winning Scooteroo tour, surf lessons, Great Barrier Reef Trips, fishing trips ect. Every night we have something to keep you busy whether it be a trivia night, pizza night, cinema night, pool/ping-pong comps ect.
We provide free WIFI in our common area, free light breakfast every morning, free tea n coffee, free shuttles to and from town, the beach and the supermarket all to make your stay as enjoyable as possible.
GUESTS MUST CONTACT OUR OFFICE BY PHONE OR EMAIL 24HRS PRIOR TO ARRIVAL TO CONFIRM YOUR ARRIVAL TIME AND FORM OF TRANSPORT.
If bookings are cancelled within 48hours of commencement the full amount payable will be charged to the credit card provided.
Bookings will only be held until the stated arrival time then standard no-show cancellation policy's will apply.
We believe that we have something pretty special here at Southern Cross Backpackers and we want to share it with you so come and let us show you an unforgettable time! 浏览旅舍规则
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