Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We are located one street away from the famous Real de Guadalupe. the most famous walking street in San Cristobal. We are perfect for tourists, backpackers and digital nomads who are looking for the authentic hostel experience as well as a solid home based to relax or be productive.
We offer multiple options for dorms; female only and mixed, personal private rooms to serve as offices, and larger private room to function as studios. Every room is filled with a special art style to pay homage to the culture of Chiapas while incorporating several different styles of art both modern and ancient. Cleaning services and free breakfast are available daily.
13 Cielos Hostel Terms & Conditions:
Cancellation policy: 2 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out before 11:00 .
Payment upon arrival by cash only.
Taxes not included - 16% VAT 2% City Tax
Reception hours 8:00 to 22:00.
Pets are allowed for 100 pesos more per night in the private room.
We do not accept customers younger than 18 years of age. 浏览旅舍规则
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