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Oriental Riverside Residence

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

房价
地图
评论
8.4
极佳 424个评论
  • 物有所值 8.6
  • 安全 8.6
  • 位置 8.9
  • 员工 8.9
  • 氛围 8.0
  • 卫生 8.6
  • 设施 7.4
马上预订
8.4
极佳 424个评论
  • 物有所值 8.6
  • 安全 8.6
  • 位置 8.9
  • 员工 8.9
  • 氛围 8.0
  • 卫生 8.6
  • 设施 7.4

下面为最近12个月内曾预订过该旅舍的顾客所发表的评论。 评分框中的评论和评分都是基于实时反馈,是提交这些评论和评分的顾客而非 Hostelworld.com 的意见和看法。通过这种方式,您可以了解一家旅舍的最新服务情况。
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2017/05/07
8.0

Staff is very nice.she has warm personality. Hotel is good place.and I like the cafe next to the hotel. Hotel's staff recommended it. Room hasn't air conditioner.just electric fun. so,little hot for me.

    • 8.0物有所值
    • 8.0安全
    • 8.0位置
    • 6.0设施
    • 10.0员工
    • 8.0氛围
    • 8.0卫生
  • 匿名
  • 阿根廷, 夫妻, 25-30
  • 热心游客
  • 13 评论
2017/01/10
8.6

great place, very nice lady in the reception, also very helpful . air con, kitchen and riverside view. would come back!!

    • 8.0物有所值
    • 10.0安全
    • 8.0位置
    • 8.0设施
    • 10.0员工
    • 8.0氛围
    • 8.0卫生
2016/12/29
9.7

Very good location at a good price. Only stayed one night, but would definitely stay here again if we come back to Melaka.

    • 10.0物有所值
    • 10.0安全
    • 10.0位置
    • 8.0设施
    • 10.0员工
    • 10.0氛围
    • 10.0卫生
2016/12/27
9.1

Absolut empfehlenswert. Doppelbett Zimmer mit Blick auf den Fluß kann man sich auch als Single gönnen. Super Preis-Leistungsverhältnis und sehr freundliches, hilfsbereites und liebes Personal. Immer wieder gerne...

    • 10.0物有所值
    • 10.0安全
    • 10.0位置
    • 8.0设施
    • 10.0员工
    • 8.0氛围
    • 8.0卫生
  • 匿名
  • 中国, 女性, 25-30
  • 新手
  • 1 审查
2016/12/25
4.6

I'm not sure if my satisfaction for this hostel will apply to you. This guest house has two floors, where first floor has two rooms and second floor has five rooms with two shared bathrooms. There's no staff nor no clean room available until 6pm. My private single fan room is only RM40 per night. At night you can hear toilet flushing, ppl closing doors, etc. The staffs again will only come to the guesthouse very late in the day so I just dropped the key on the table and left by myself.

    • 6.0物有所值
    • 4.0安全
    • 6.0位置
    • 4.0设施
    • 2.0员工
    • 4.0氛围
    • 6.0卫生
查看物业回复

Dear Guest, thank you for your feedback. I still remember that a day before arrival you contacted me to reconfirm your booking. Please refer below the points : 1- A day before arrival I had informed you that your room only can be ready for c.in after 3pm and your answer is 'no problem'. 2- On the day of arrival at 4.10pm you called me and informed that room not ready. We are apologized for the delayed and you say 'no problem' as long you can keep your bag. My staff had informed you that you can so. As you aware in HW web, we only provide storage to keep guests luggage. But you requested extra miles to have private locker to keep your belonging. 3- After like 30mins to one hour, my staff had pass it the room key to you to keep your bag and meanwhile the room is ready. Not only ready at 6pm as claimed by you. 4- You took the key then keep your bag. As you know the procedures for any HW bookers, balance payment should be paid upon handover the key.but you just took the key then left without say anything. We are fine. 5- Regarding your room condition, my apologize to hear that. I may suggest to book a Deluxe room with higher price in order to have a good env. 6- Thanks again for your review however it would be good if the by giving a natural and transparent feedback base on a real and truth situation. Thanks, Owner Oriental Riverside Residence

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