- 中国, 男性, 41+
- 1 审查
Overall, this hotel is good for travelers who want to have a stay-in-courtyard experience and who seek a safe, convenient location. Be reasonable about size of the room and its amenities in the room for this price. Disappointing is that the hotel charged me full price (¥451) per night, in addition to the deposit ($8.14) on my credit cards. According to the email that I had received from HetelWord.com, I was supposed to pay the remaining amount out of $70, which is $61.6, or (¥403.48). The management's response has gone beyond what my review has covered. It assumed that my bank had charged me for a fee using abroad, but it's wrong. It's my Chase MileagePlus card. It also brought out another issue on the yogurt expiration date, which was not included in my review. Its attitude was not to resolve a dispute but to challenge. I can post the photos of the stained sheet and the ragged towel as evidence if they want to.