- 葡萄牙, 男性, 41+
- 2 评论
My reservation was cancelled many weeks before arrival date and the hotel didn't bother to notify or inform me about it until a couple days before my departure to Rome when I asked them for pickup at the airport. The credit card problem could have been fixed weeks in advance but seems they didn't really care. Very unprofessional and irresponsible from the management and from hostelworld since the site also didnt notify me about the status of my reservation.