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Holland House

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房价
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评论
7.3
很好 315个评论
  • 物有所值 7.7
  • 安全 8.2
  • 位置 9.2
  • 员工 7.4
  • 氛围 6.3
  • 卫生 6.2
  • 设施 6.4
马上预订
7.3
很好 315个评论
  • 物有所值 7.7
  • 安全 8.2
  • 位置 9.2
  • 员工 7.4
  • 氛围 6.3
  • 卫生 6.2
  • 设施 6.4

下面为最近12个月内曾预订过该旅舍的顾客所发表的评论。 评分框中的评论和评分都是基于实时反馈,是提交这些评论和评分的顾客而非 Hostelworld.com 的意见和看法。通过这种方式,您可以了解一家旅舍的最新服务情况。
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  • 匿名
  • 西班牙, 男性, 25-30
  • 新手
  • 1 审查
2017/09/22
7.4

The location is great, everything else is barely satisfactory. I couldn't find any living room where I could meet other people, which would've been nice.

    • 8.0物有所值
    • 8.0安全
    • 10.0位置
    • 6.0设施
    • 8.0员工
    • 6.0氛围
    • 6.0卫生
2017/09/02
8.3

As a advantage and/or an inconvenient, it's a hostel where the food is provided, as a free breakfast in the morning and a 4 £ dinner in the week evenings, so you can eat there if you need. It's also an inconvenient if you want to eat your own food because there's no kitchen for that neither cutlery, or if you're not here at the meal time, you have to eat outside. The staff helped me to get once cutlery as I discovered how works the place, so very friendly with me, I appreciated.

    • 8.0物有所值
    • 10.0安全
    • 10.0位置
    • 8.0设施
    • 8.0员工
    • 8.0氛围
    • 6.0卫生
查看物业回复

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. We hope we will have the pleasure of welcoming you back to the Holland House in the near future. Yours sincerely, Lenny House Manager

  • 匿名
  • 克罗地亚, 女性, 18-24
  • 新手
  • 1 审查
2017/08/31
6.6

Das gute an diesem Hostel ist, dass man hier sehr lange wohnen kann und es sehr gut gelegen ist (sehr nahe zur Victoria Station). Frühstück ist inbegriffen und ganz in Ordnung. Für Mittag und Abendessen müssen diejenigen die nur für kurze Zeit dort wohnen zusätzlich zahlen, es ist aber günstig und auch ganz in Ordnung. Meiner Meinung nach ist es nicht wie einn typisches Hostel, in dem man neue junge Leute kennenlernt. Es ist viel mehr eine Wohngemeinschaft und jeder führt sein eigenes Leben.

    • 8.0物有所值
    • 6.0安全
    • 10.0位置
    • 6.0设施
    • 8.0员工
    • 4.0氛围
    • 4.0卫生
查看物业回复

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. We hope we will have the pleasure of welcoming you back to the Holland House in the near future.Please do not hesitate to contact us to explain why to explain why you put 4 on atmosphere and cleaning , seeing your good review Yours sincerely, Lenny House Manager

  • 匿名
  • 德国, 男性, 41+
  • 新手
  • 1 审查
2017/08/30
5.4

Die Lage für einen Kurzbesuch ist gut und zentral (Victoria Station). Für einen short trip und Besichtigungen ist die Unterkunft o.k.. Komfort, auch einfachster Art, sollte man nicht erwarten. Die Etagentoilette war sehr alt, nicht besonders gepflegt und so eng, dass man beim sitzen mit den Knien gegen die Tür stieß. Die Etagenduschen sind ohne Fliesen, nur mit Kunsstoff verkleidet, alt, ohne Fenster und etwas schmuddelig. Bei Ankunft war das Licht im Zimmer defekt und es fehlte ein Papierkorb.

    • 6.0物有所值
    • 6.0安全
    • 8.0位置
    • 4.0设施
    • 6.0员工
    • 4.0氛围
    • 4.0卫生
查看物业回复

Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with good standards of product and service at all times. I am delighted to know that you enjoyed most aspects of your visit and I have shared your feedback with all my team. Did you report reception the light of the sink was not working?i'm sure my team would have put a new bulb asap ,had they knew about the issue . Please do not hesitate to contact me directly to expand on exactly what was the issue with the cleaning ,atmosphere and facilities so we can investigate the matter in the best way possible With kindest regards Regards Lenny Stella House Manager

  • 匿名
  • 哥伦比亚, 全女性团体, 25-30
  • 新手
  • 4 评论
2017/08/26
9.7

In the description it says that the breakfast and dinner is include but it is not true, if you want dinner you need to pay extra because it include just breakfast.

    • 10.0物有所值
    • 10.0安全
    • 10.0位置
    • 8.0设施
    • 10.0员工
    • 10.0氛围
    • 10.0卫生
2017/08/23
6.9

On the plus side, this hostel is in a fantastic, quiet location close to Victoria Station. My room mates were quiet and respectful, and there was plenty of space for unpacking my belongings. On the minus side, the staff didn't explain the key system, or how to navigate the building, which has a complex amount of hallways and floor levels. The toilets had not been properly cleaned, and the lift didn't work. I pulled a muscle dragging my luggage to the third floor.

    • 8.0物有所值
    • 8.0安全
    • 10.0位置
    • 6.0设施
    • 6.0员工
    • 6.0氛围
    • 4.0卫生
2017/08/19
6.9

Kind min between a hostel and halfwY house..more workers that cant adferd a flat then holydaymakers.. Makes it not so cheerful atmosphere, rather depressing actually...the breakfast was a joke...

    • 6.0物有所值
    • 10.0安全
    • 8.0位置
    • 6.0设施
    • 6.0员工
    • 6.0氛围
    • 6.0卫生
查看物业回复

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. As advertised we do serves continental breakfast from Monday to Friday (marmalade,jam ,butter, grapefruit/orange in light syrup, toast , different types of cereals,free tea coffee milk...), English breakfast (eggs , bacon , beans on tomatoes, eggs...)on Saturday . Please do not hesitate to contact me directly on customerservices@lhalondon.com to expand on exactly what was the issue you regarding the breakfast and atmosphere .I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action..Yours sincerely, Lenny House Manager

  • glendeneregan
  • 新西兰, 女性, 18-24
  • 新手
  • 1 审查
2017/08/13
8.3

Its is very close to victoria station so you can get any train you need. Also a short walk to Buckingham Palace. The showers are not very good or nice but i had a sink in my room. Also the toilets were quite far away from my room. I was on the ground floor and there a bit of street noise but of you take ear plugs you will be absolutely fine. Also the kitchen has VERY strict times it is actually open. Breakfast is from 7:30-8:15 then tge kitchen locks and lunch abd dinner its opeb for an hour.

    • 10.0物有所值
    • 10.0安全
    • 10.0位置
    • 6.0设施
    • 8.0员工
    • 8.0氛围
    • 6.0卫生
查看物业回复

Dear Guest ,Many thanks for your review of your recent stay at the Holland House. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. We hope we will have the pleasure of welcoming you back to the Holland House in the near future.Yours sincerely, Lenny House Manager

  • 匿名
  • 乌拉圭, 男性, 31-40
  • 新手
  • 1 审查
2017/08/08
6.3

Para el check in estuvimos una hora y media esperando afuera porque el portero de la noche no atendia. En el check out le pedimos si podiamos esperar una hra en la recepción y nos dijo que no de mala forma, y nos maltrato

    • 6.0物有所值
    • 6.0安全
    • 8.0位置
    • 6.0设施
    • 6.0员工
    • 6.0氛围
    • 6.0卫生
查看物业回复

Dear Guest ,Following your recent stay here at Holland House , I would like to thank you for having taken the time to post your comments.. As advertised we do accept arrivals after 9pm ,but as the reception is closed, you have to call the night porter . Please do not hesitate to contact me directly on customerservices@lhalondon.com to expand on exactly what was the issue you regarding the check out,I hope that you do not judge us solely on your experience and would welcome more feedback from you so that we could take corrective action.

2017/08/05
6.3

Would not come back to stay there and would not recommend to anyone! Not very clean, toilets and showers were disgusting! No common room or kitchen! Only a dining room that is open at certain times. the hostel is designed very weird and not in a comfortable way. The staff not so nice. Ppl are living at that hostel its pretty weird. I had this old lady in my room with me who was mental and has been living there fir like 5-6 months. No hostel vibe, u cant real meet ppl.

    • 6.0物有所值
    • 10.0安全
    • 10.0位置
    • 4.0设施
    • 6.0员工
    • 4.0氛围
    • 4.0卫生
查看物业回复

Dear guest , Thank you for your feedback, which is valuable for us to ensure we are offering the best service possible. We do have a dining room used as a common room outside meal times Did you mention to receptionist the issue with the cleaning of the toilet ?We do have many in each floor cleaned every morning and, whenever is possible ,twice . I understand you weren't happy with your roommate , did you report anything to the management ? Had I have known about the issues I would have been able to find an immediate solution to ensure your experience overall was not tarnished. I'm sorry to hear that you did not enjoy your stay with us but would love to welcome you back again in the future to see if we can make up for your experience. If you have any further comments,especially on your roommate (what was the problem?) please send them to customerservices@lhalondon.com for further investigation/clarification.Kindest Regards,Lenny House Manager

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