- 英格兰, 男性, 25-30
- 1 审查
Excellent service, clean and functional, the staff are lovely, smiling and very attentive. An impression of being received by the team ... The location allowed us to do many things on foot and discover the old quarter of Hanoi.
- 德国, 女性, 25-30
- 1 审查
We really enjoyed our stay at serendipity hotel! Breakfast was great and the stuff tried to make everything possible for us!! Unfortunately it was quit noisy in the morning (7.30am) so we couldn't sleep anymore but nevertheless we can really recommend this hotel :)
- 美国, 夫妻, 41+
- 23 评论
We stayed here for four nights. Our room was large and clean and we had everything we needed. The staff were extremely helpful with recommendations for anything that we were looking for. They were also very helpful with taxi service from the airport, in fact we had family who flew in and were staying at another hotel but Hotel Serendipity offered to pick them up at the same cost as us and drop them off at their hotel! We were also able to leave luggage when we left for a Halong Bay cruise!